TERMS AND CONDITIONS
All Prices and Terms are subject to change without notice
Orders can be submitted via
Phone 214-358-2575 Fax 214-358-2592
Contact Phone Number
Shipping address if different from billing address
Payment method for COD Terms
Purchase Order #
Product number, description and quantity
All pricing is subject to change without notice. Orders will
be invoiced at the prices prevailing at the time of shipment and
are subject to change without notice.
Customers are responsible for payment of all applicable state and
local taxes, or for providing a valid “TX Sales & Use Tax Resale
Certificate” at time of placing order.
Special/Non-stock orders must meet minimum order quantity
requirements of the manufacturer and may need to be prepaid.
These order may also be charged for incoming freight
and drop ship charges.
A 25% restocking fee will be applied to any return of special
Backorders are shipped and invoiced as soon as the item(s) are
available, and freight may be added. Backorders of small
dollar value may be held for shipping with next order.
The following forms of payment are accepted: US Funds Only
Checks, Cash, Visa, Mastercard, American Express, Discover
COD Deliveries / Service will require payment in full to be given
to the Driver / Service Tech at time of delivery. To avoid UPS
COD charges, please provide credit card information for payment
at the time of placing order, or prepay with check.
Customer Pick-up Orders
We will attempt to contact any customers who have not picked
up orders, backorders, or repair orders as soon as the items are
available for pickup.
Free Delivery service is available for retail customers in the
DFW area. Call for minimum order details and delivery
Freight charges are the responsibility of the customer and will be
added to all orders, unless shipping arrangements have been
previously arranged. Customers are encourage to provide their own
shipping account number.
Inspect packages upon delivery. Notify carrier before they leave
your site if problems arise. All claims are the responsibility of and
processed by the carrier. Scotch Plaid, Inc’s. liability for loss or
damage in transit ceases when the carrier takes possession of the
shipment from Scotch Plaid, Inc.
All large orders ship via Common Carrier (FTL and LTL) as well
as UPS freight. Smaller orders are shipped via UPS Ground.
Redirected shipments to a different address may result in additional
Shortages, lost or damaged goods must be reported within 5
business days. No returns will be allowed after 60 days. No return
of electronic merchandise will be allowed after 30 days. All
returns must be new and in original packaging to be credited. NO
used parts will be credited (Warranties may apply). No returns
will be accepted freight collect. (Restocking fee may apply.)
30 gallon and 55 gallon drums - A $5.00 credit will be applied
towards a customer’s account for each 30 gal. or 55 gal. drum
returned in good condition, with bungs in place, subject to
inspection. 30 gallon and 55 gallon drums - A $5.00 credit will be applied
towards a customer’s account for each 30 gal. or 55 gal. drum returned in
good condition, with bungs in place, subject to inspection.
(Applies to DFW customers only.)
Serial Number required where applicable. All parts warranties are
provided by the manufacturer, and not by Scotch Plaid, Inc.
Manufacturers have the right to determine applicable warranty
period and repair and return parts, replace with new parts, and
issue credit for warranty parts.
Customer is responsible for transportation, labor costs and incidental
expenses in connection with warranty repair or replacements.
All payment and other amounts due will be subject to administrative
late charge of 1.5% per month of the amount not paid within
the terms set for the account. Scotch Plaid, Inc. at its sole
discretion, may place an account on a C.O.D. or Cash basis
should the account become delinquent. Shipments may be delayed
for delinquent accounts. Additional 2% (per transaction) service charge
may apply in the event that the customer requests the reversal of charges
previously authorized on this form.
Customer will be charged a fee of $35 for any payment returned for
Scotch Plaid, Inc. reserves the right to correct publishing errors in its
catalogs or any of its website.