Services

Our Service Department is available 24 hours a day, 7 days a week.

Preferred Customer Pricing:

For a really good deal, buy all of your chemicals from Scotch Plaid and enjoy these super service savings!

8:00 am - 5:00 pm $60 per hour
Nights/Weekends 
On-Site Service**
$95 per hour
Nights/Weekends Phone Consultation** $60 per hour 
(no mileage charge)
Holidays $110 per hour

 

Standard Pricing:

8:00 am - 5:00 pm $85 per hour*
Nights/Weekends 
On-Site Service**
$120 per hour
Nights/Weekends Phone Consultation** $85 per hour
(no mileage charge)
Holidays $135 per hour

 

- Normal Business Hours Mileage Charge: One Way, 25 mile minimum, $1.75 per mile
- Night/Weekend/Holiday Mileage Charge: Round Trip, 25 mile minimum, $1.75 per mile

*All service calls include a minimum of one hour plus mileage. Continued hourly billing occurs in 15 minute increments.

**Our emergency service extends into nights/weekends/holidays. This service is provided for emergency needs affecting your car wash that CANNOT wait to be addressed during normal business hours of 8:00am – 5:00pm, Monday – Friday. Professional car washers already know to keep supplies in stock to cover their overnight and weekend needs, so this extra effort is provided for technical needs only.

When you call our Emergency Service Hotline (214-358-2578, ext. 300), please:

  1. Leave your name and physical address of the car wash.
  2. Detailed explanation of the technical problem you are experiencing.
  3. Contact name and phone number of who will meet our service technician on location.
  4. A service technician will be automatically paged and should return your call within one hour of leaving your message.

Scotch Plaid appreciates your business!

(Rates effective 2/01/2009)

Free Local Delivery

At Scotch Plaid, our customers come first, and to show our appreciation, we offer FREE DELIVERY* within the Dallas and Fort Worth areas. You can place your order by contacting us through the online contact form or by calling our toll free number, 1-800-527-5220.

*Free Local Delivery with a qualifying minimum purchase.